Shipping Policy2020-05-26T17:53:22-05:00

What is our shipping policy?

We are happy to ship your hellowater order to addresses located within the 48 contiguous United States.

For shipments of 1 or 2 cases, including hellowater subscriptions, we offer $5 flat rate shipping. for orders of 3 cases or more, shipping is FREE!

PLEASE NOTE: at this time, we do not ship to FPOs, APOs, P.O. Boxes, Alaska or Hawaii. we also do not ship outside of the United States at this time.

Shipping is FREE! hellowater orders are shipped with FedEx Ground/Home Delivery service.

Orders can be placed 24 hours a day, 7 days a week. orders placed Monday through Friday morning typically ship within 24 hours. orders placed Friday afternoon through Sunday night will ship on Monday.

A shipping confirmation email will arrive in your inbox the evening of the day your order leaves the fulfillment center. This email will contain your FedEx Ground/Home Delivery tracking number. (please check your email spam/junk mail folders if you have not seen the order and/or shipping confirmation email.)

Package tracking numbers are available in your shipping confirmation email. Please allow at least 48 hours after placing your order to check on your order tracking, as the tracking information may not be available from our shippers before that time.

PLEASE NOTE: once processed, allow 3-6 business days for your order to arrive at your door.